Website Support Plans
Why do you need a website support plan?
Taking your website live is just the beginning. All websites need regular support and maintenance to ensure they’re running as efficiently and securely as possible.
With our Website Support Plans, we take care of this for you and let you focus on what you do best, growing your business.
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Save time
Let us handle the day to day maintenance of your website so you have more time to focus on building your business.
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Secure & optimised
We’ve invested in the tools to keep your website safe, secure and optimised.
A key part of your website security plan is to ensure your website is kept up to date with the latest security patches. All of our Website Support Plans have this included.
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Save money
If your site is hacked because it was vulnerable from not being kept up to date, you will need to hire someone to fix it, which is expensive. You’ll also need to divert resources away from your current business which can result in lost sales and in worst case you may need to rebuild your entire website.
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Stay informed
Each month we provider you with a report showing what’s been done with your site, as well as site analytics for that month.
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Trusted support
We’re here to support you and your business with anything web related.
PROTECT YOUR WEBSITE
Email Rowan today to start protecting your website and providing your users with a better experience.
What are the risks of NOT having a website support plan?
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Security Breaches
Your website could be vulnerable to hacking and cyber attacks, putting your customers’ sensitive information at risk.
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Poor user experience
A slow or broken website can frustrate and drive away potential customers, negatively impacting your business reputation.
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No site backups
No site backups means that if something goes wrong with your website, you can’t just get it back up and running. You will need to rebuild the whole website from scratch.
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Data loss
Without regular backups, important information and data could be lost in the event of a server failure. This could result in lost time and resources to recover the data.
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Downtime
Technical issues with your website can lead to downtime, decreasing productivity and potentially losing leads for your business.
PROTECT YOUR WEBSITE
Email Rowan today to start protecting your website and providing your users with a better experience.
What's included in our Website Support Plans?
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Updates & Optimisation
Websites today need regular updates to ensure they’re secure and running as efficiently as possible.
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Website Backups
Having regular backups help protect your website. If your website goes down or any unexpected issues occur, we can use a previous update to quickly re-instate your site.
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Website monitoring
We have up time monitoring for your website, so if your website goes down, we’ll be notified straight away and can work on a fix immediately.
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Monthly Reporting
We provide you with a monthly report on what’s happening with your website, including backups, software updates, site uptime, analytics and more.
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Premium Services
As part of our support plans we provide website security, image optimisation and cache optimisation.
PROTECT YOUR WEBSITE
Email Rowan today to start protecting your website and providing your users with a better experience.
Standard Support
Hosting & Maintenance
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Website security scanning & enhancements
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Core WordPress updates
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Required plugin updates
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Theme updates
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Monthly maintenance & analytics report
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Free SSL certificate
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Website hosting on Australian servers
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Weekly off site backups
Premium Support
Hosting & Maintenance
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Website security scanning & enhancements
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Core WordPress updates
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Required plugin updates
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Theme updates
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Monthly maintenance & analytics report
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Free SSL certificate
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Website hosting on Australian servers
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Daily or Hourly off site backups
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2 hours of site updates per month
Client Hosted
Maintenance only
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Website security scanning & enhancements
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Core WordPress updates
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Required plugin updates
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Theme updates
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Monthly maintenance & analytics report
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Monthly off site backups
Essential Support
Hosting & Maintenance
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Website security scanning & enhancements
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Core WordPress updates
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Required plugin updates
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Theme updates
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Monthly maintenance & analytics report
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Free SSL certificate
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Website hosting on Australian servers
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Weekly off site backups
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10% off future NUEL DIGITAL services
Standard Support
Hosting & Maintenance
-
Website security scanning & enhancements
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Core WordPress updates
-
Required plugin updates
-
Theme updates
-
Monthly maintenance & analytics report
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Free SSL certificate
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Website hosting on Australian servers
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Daily off site backups
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10% off future NUEL DIGITAL services
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1 hour of site updates per month
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Minimum required for eCommerce websites
Premium Support
Hosting & Maintenance
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Website security scanning & enhancements
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Core WordPress updates
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Required plugin updates
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Theme updates
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Monthly maintenance & analytics report
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Free SSL certificate
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Website hosting on Australian servers
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Daily or Hourly off site backups
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10% off future NUEL DIGITAL services
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2 hours of site updates per month
PROTECT YOUR WEBSITE
Email Rowan today to start protecting your website and providing your users with a better experience.
